Digital experiences are playing an increasingly important role in company strategy. Companies like Netflix, Amazon, Airbnb, Uber, and Peloton have leveraged digital experiences and AI in their solutions. LLMs have taken AI to the next level by enabling AI to work with less data and model training, reducing barriers. As a result, many transformative use cases are still waiting to be discovered.

This session will explore common AI use cases within enterprises, including AI-based interactive support, automated customer service, predictive analytics, personalized marketing, intelligent process automation, and advanced security measures. It will also address common challenges such as privacy, result verification, AI skills gaps, data quality and availability, integration with existing systems, costs and ROI concerns, ethical considerations, privacy concerns, bias concerns, scalability, and maintenance. Potential solutions for these challenges will be discussed.

🔗 Check out the keynote slides: wso2.com/library/conference/2024/05/unlocking-value-with-ai/

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