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The Emerging Role of Artificial Intelligence AI in Healthcare Denials and Appeals



The emergence of artificial intelligence (AI) has undoubtedly already impacted healthcare denials and appeals processes. Join us as we provide a comprehensive overview of AI’s emerging role in healthcare denials and appeals processes by focusing on the benefits, regulatory limitations, and ethical considerations. This webinar is tailored for healthcare professionals managing insurance denials for care provided by hospitals.

Presenters:

Kendall Smith, MD
Chief Medical Officer & Chief Physician Advisor

Dr. Kendall Smith is a Senior Fellow in Hospital Medicine (SFHM) and currently acts as Chief Medical Officer and Chief Physician Advisor for PayerWatch, a leading appeal educator and appeal services firm for hospitals and health systems. He’s been deeply involved in denial and appeals management throughout his hospitalist career, working collaboratively with UR/Case Management departments as well as Managed Care and Hospital C-Suite executives. His familiarity with managed care denials led him to design and implement a number of CDI programs, including those at the Cleveland Clinic in Florida and the MedStar Washington Hospital Center. He has served as a physician leader on hospital revenue cycle management teams while also serving as a the Physician Advisor for Clinical Resource Management. Dr. Smith is also an AHIMA ICD-CM/PCS approved trainer/ambassador.

Vivek Rahakrishna
President & Chief Technology Officer

Vivek has more than 22 years of experience designing/developing software and has worked across multiple domains in his professional life, including banking, telecommunication, K-12 education and Healthcare. He has been with PayerWatch for 8+ years; Vivek believes that the customer is the most valuable asset an organization can have and that all software design should be driven by a unrelenting pursuit of end user focus and experience which enables them to effectively use applications to achieve business results. As the Chief Technology Officer (CTO) he revels in solving problems, finding creative solutions to customer needs and clearing a path for the organization to do the very best they can while constantly moving forward.

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