In the first edition of the Conversational AI Fest, the live digital event organized by Sinch brought together AI specialists, marketers and businesses to discuss the current state of Conversational AI, key trends and how the technology is already helping businesses grow.

The opening keynote, “The AI Paradox – How Artificial Intelligence will make us more human” by Rick van Esch, VP SaaS Business at Sinch, will show you that Conversational AI is simply the next logical step in our communication.

What’s the first thing that comes to mind when you hear “artificial intelligence”? A super smart technology destined to improve our lives? Machines replacing humans? Or a frustrating customer service bot making you want to scream at your computer screen?

When it comes to artificial intelligence and chatbots, views tend to be either very optimistic, extremely fearful, or downright skeptical. The reality, however, is far less extreme. AI has great potential to streamline work processes, save costs, or handle large amounts of data. Chatbots are here to help humans, not replace us.

Read more about how AI will make us better human: https://www.sinch.com/blog/how-ai-will-make-us-better-humans/

#CAIF22 #ConversationalAI #ArtificialIntelligence

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